HOW TO RENT A BIKE: Go to the Home page. Click on a bike for its details to see options & pricing. Select length of rental: 1 to 7 day options. 1 day is up to 24 hours, etc. Add bikes to Cart. Click Cart to checkout, then fill out the rental form telling us size, when, where & what free accessories you want (helmets, locks, lights).
With face to face delivery we require a test ride to verify bike comfort. If the bike has been left for you, then contact us if you have any issues. Please continue reading below for details on where & when we deliver or how quickly we are capable.
We are not a bike shop. Drivers are equipped with a pump, a hex multi-tool & pedal wrench. No retail items. Local shops have accessories.
We accept Bitcoin payment. There is a 10% discount on all Bitcoin paid services. Email us below.
Bringing your pedals and/or shoes and renting any CARBON bike? Great idea! We offer toe clips with straps, SPD (metal cleat) and SPD-SL. Detailed info is here. You may also bring your own (they fit nicely inside a pair of shoes).
When & where do we deliver? 9am-5pm weekdays. 8am-6pm weekends & holidays. We travel up to 17 miles from the White House, which is the center of town. All DC delivery/pick up is FREE. Pick up & drop off addresses don't need to be the same. Send an email with the second address after payment. In Maryland or Virginia, a fee applies: $16 for up to 10 miles away, $25 for 10.1 to 17.0 miles away. Calculate your distance by road. The map below shows flying zones over DC, roughly a 17 mile radius. The image is NOT an accurate delivery range. Addresses searchable by GPS recommended. If you choose the start of day or the end of business day, we may have to adjust your time to fit others. There is $150 delivery fee for groups of 10 or more.
We can drop off bikes with the hotel (or resident building) staff for convenience. We can pick up after receiving your claim ticket #.
Can we deliver to you right NOW? Our time machine needs maintenance, but our electric vehicle works great. If you contact us now, rentals may take 90 minutes for delivery, due to Americas #1 traffic... where you are, where we are when you reserve and how many bikes you need. NOTE: When making a reservation Friday at 5:05pm, after we are closed, the earliest you can expect delivery is 9:30am on Saturday (8am-6pm). You may get lucky. We may get to you sooner. Remember, if you want to ride today, so do many others who made advanced reservations. Cargo bike requires 4 hour advance reservation at minimum.
Can you come to get your bike? You might want to come to us, to speed up the process, but we are a mobile service with no storefront. There are 3 places you may find us parked on weekdays. Check twitter updates for when & where. You could meet us there. We are not at the White House. Only the president is there. And no, you wont find out about our secret underground rebel bike storage base.
Are there shorter term rentals? We hate saying no, but we recommend CapitalBikeShare for rides under 5 hours, since our day rate is less than theirs for that period. See their rates here. Also, our bikes are actually (nice) bikes you can buy in a local shop.
How many bikes are available? +50 bikes. Select the type you want on the home page, and select how long you want it. Inventory is accurate. Sold out bikes will be stated. First reserved gets the bike.
Can I call to make a reservation? Yes, but it is preferred you use the website. It is busy when weather is good, making it challenging to answer phones & perform deliveries. It will also take longer over the phone than going online, but we understand times computers don't cooperate. Be patient when calling. Our number is below.
Should I be concerned about security when renting? Yes. So we removed the quick releases from the wheels & seat post so they are more secure (5mm seat bolt & 4mm skewers). Use a lock when leaving your rental bike outside of your reach! Lock to something metal, but not on private property unless given permission by property owner.
Do you rent a car rack? Yes. $25 with a bike rental. It holds 3 bikes. Email a request.
Is it the law to wear a helmet? If you are under 16, then DC law requires you wear a helmet.
Do you have a cancellation & refund policy? Yes. A full refund will be issued to cancellations 4 hours or more prior to reservation. We must be notified via email or text. Cargo bike cancellation requires 6 hour notice for refund. NO REFUNDS after scheduled delivery.
If I get a flat or something, what do I do? There are so many bike shops around that you can take your rental there fast to get rolling again. We will refund you. The price of a tube & labor to install is less than $20. A tire rarely needs replacement, but costs around $25 at any DC bike shop. We do not recommend you to repair your own flat, but you would need a 5mm hex tool, because the bikes do not have quick releases for safety & security. If you damage the bike frame or wheels, then you will be responsible for those repair charges as stated in the waiver.
Do you give repair kits, allow other parts modifications? We do not. We like our patrons, but our attorneys say not to rely on their mechanical skills. Things can be made worse. So, locate a nearby shop, get repairs, then give us the receipt. Treat our bike like a rental car. Have you ever repaired a rental car? All damages created will be charged to the renter as stated in the waiver.
Do you have group rates? Yes. +9 riders. Email us to make arrangements.
Do you give riding lessons or tours? WABA holds classes for learning. We have contact with a third party tour guide, which is a service distinct from ours. Visitors may want to contact bike shops or check our blog for group rides on the weekends.
Which bike should I rent? If you don't know the difference, then pick the first bike, it is a hybrid.
Email us or text us with questions not listed here. We want to improve our questions section.
We are driving around town, so if we don't answer, try emailing us if it is long or sending a text if it is short.